Front Desk And Customer Support Executive
BoxUp Luxury Gifting · Bengaluru · India · FULL_TIME
<br><p>About the job:</p>Key responsibilities: <br /> <br /> 1. Manage and maintain customer and sales data in Zoho CRM.<br /> 2. Manage Shopify orders, including order processing, tracking, and status updates.<br /> 3. Handle customer queries and support requests through LimeChat.<br /> 4. Manage inbound and outbound customer calls using Exotel.<br /> 5. Manage walk-in customers, understand their requirements, and provide appropriate assistance.<br /> 6. Coordinate order replacements and customization requests with customers and internal teams.<br /> 7. Handle hospitality and front-desk responsibilities, ensuring a professional and welcoming customer experience.<br><br><p>Who can apply:</p>
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